Privacy Policy

At Flight Air, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website, services, and platforms. By accessing www.flightairuk.com, you agree to the practices described in this policy.


1. Information We Collect

We collect personal data that you voluntarily provide to us and data automatically collected when you use our services.

Information you provide may include:

  • Full name

  • Email address

  • Phone number

  • Passport and travel details

  • Payment information

  • Visa application details

  • Communication preferences

  • Other personal information required for bookings or service delivery

Automatically collected data may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Cookies and usage data


2. How We Use Your Information

We use your personal data to:

  • Process flight bookings, visa applications, and service requests

  • Provide customer support and communicate with you

  • Send confirmations, reminders, and updates

  • Personalize your experience and improve our services

  • Ensure site security and detect fraud

  • Comply with legal obligations

We may also use your contact information to send promotional messages or newsletters (you can opt out at any time).


3. Sharing Your Information

We may share your personal data with:

  • Partner airlines and travel service providers to fulfill your booking

  • Visa processing partners and embassy representatives (as needed)

  • Payment processing platforms for secure transactions

  • IT and customer service vendors under strict data confidentiality agreements

  • Legal or regulatory authorities when required by law

We never sell your data to third parties.


4. Cookies & Tracking Technologies

Flight Air uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember your preferences

You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.


5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce our policies


6. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed 100% secure.


7. Your Rights (EU & UK Residents)

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at privacy@flightairuk.com.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any external sites you visit.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this page periodically.


10. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

Flight Air
Email: privacy@flightairuk.com
Phone: +44 203 411 1958
Website: www.flightairuk.com